Council & District Refund Policy
In all programs offered by the Winnebago Council, Boy Scouts of America, a great deal of planning and purchasing takes place well in advance of an event. This includes, but is not limited to, staff, food, program materials, patches, awards, rental items, purchase of equipment, and in some cases T-shirts and hats.
When an individual or group makes a reservation for an activity or program, they are included in the ordering of program materials and staffing for the event.
When a reservation is not honored, the costs must be absorbed by those attending, and in some instances this prevents others from attending an event.
Individuals or groups that cancel a program reservation 30 days prior to the date of the event will receive an in-house credit of fees paid, less a 15% charge. Request for refunds MUST be received in writing in order for credit to be applied.
Scouting units that cancel a program reservation 30 days prior to the date of the event will receive a credit to their unit account of fees paid, minus a 15% charge. Request for refunds MUST be received in writing 30 days prior in order for credit to be applied.
No refunds will be made after the 30 day cancellation deadline.
If an emergency occurs, beyond your control, write or call the Council Service Center immediately. All requests will be considered on an individual basis, the 15% administrative charge will still apply.
If the Winnebago Council has to cancel an event, the fee may be transferred to another event, credited to the unit’s account, or refunded.
This policy covers all District and Council events and programs, with the exception of Philmont, Florida Sea Base, Northern Tier, Jamboree, Eagle Claw, or Okpik.
Winnebago Council is committed to sound financial stewardship, your cooperation and understanding will ensure the lowest possible fees while maintaining the highest level of quality programs possible.
Requests can be made to:
Winnebago Council, BSA
2929 Airport Boulevard
Waterloo, IA 50703